Terms and conditions - Randbøldal Camping ApS
Validity
Terms and conditions for Randbøldal Camping ApS applies to any booking, sale and other deliveries, unless otherwise expressly agreed in writing between the parties.
Pricing policy
All prices on Randbøldal Camping’s website and by personal inquiry are quoted in Danish Kroner (DKK) and includes Danish VAT unless otherwise is stated and clear in that situation.
Payment terms
When booking via our online system or by personal inquiry we are entitled to ask you for your credit card information for automatically payment for your stay.
For bookings via our online booking system or personal inquiry we reserve the right to withdraw half of the total price for your stay.
For bookings via our online booking system or personal inquiry made later than 14 days before arrival, we reserve the right to withdraw the total price for your stay.
Credit card payments
Corporate cards issued within or outside the EU/EEA and private payment cards issued outside the EU/EEA and AMEX will be subject to a payment fee. The fee rate depends on the type of payment card as well as the issuing country,
Cancellation of booked stay
You have the right to cancel your booking up to 14 days before time of arrival, however we do charge an administrations fee of 250 DKK.
We reserve our rights to charge half of the total price for your stay when cancellation is made later than 14 days before time of arrival.
When cancellations are made later than one week before time of arrival (Until 12 pm), the right to get your money back forfeits. However, if you have booked directly with us by telephone, by email or via our own online booking system, you will be given the option to move your booking to another period within the same year before 31.12. If the reservation is moved to a more expensive period, the difference is charged, whereas if the reservation is moved to a cheaper period, the difference is not refunded. No refund if shortening of reservation/earlier departure than booked. Cancellations only in writing to info@randboldalcamping.dk
Registration of information.
Randbøldal Camping ApS registers your name, your address, your email address and other information in connection with the acquisition in its customer list. The Information is not divulged, but Randbøldal Camping registration is kept for 5 years. As a guest at Randbøldal Camping ApS you have the right to claim your information deleted at any time, unless there are regulatory requirements that prevent this.
Complaints about the booking process or the booking must be done within a reasonable time after you discovered the defect or should have discovered the error by looking through your information. Your complaints must be in writing.
Complaints about the product (stay) must be done within 12 hours from your time of arrival, so Randbøldal Camping ApS can address the problem.
When Randbøldal Camping ApS receives a complaint about a product, the complaint will be processed as soon as possible. Randbøldal Camping ApS will decide whether the product received to be refund, exchanged or whether to compensate.
Lost and found
Lost items are kept for 30 days from departure. After the 30 days, items will be given to secondhand shops. It is the guest’s responsibility to contact us regarding lost items. If we are going to send the lost items, the guest must pay for shipping costs.
Terms and conditions may not be copied og used in any way without prior written agreement from Randbøldal Camping ApS
Randbøldal Camping ApS, Dalen 9, 7183 Randbøl. CVR: 14409297
www.randboldalcamping.dk
info@randboldalcamping.dk
Tlf.: 7588 3575
Bank: Reg Nr. 9815 konto: 4567 078782
IBAN: DK5398154567078782
SWIFT: SPNODK 22
Validity
Terms and conditions for Randbøldal Camping ApS applies to any booking, sale and other deliveries, unless otherwise expressly agreed in writing between the parties.
Pricing policy
All prices on Randbøldal Camping’s website and by personal inquiry are quoted in Danish Kroner (DKK) and includes Danish VAT unless otherwise is stated and clear in that situation.
Payment terms
When booking via our online system or by personal inquiry we are entitled to ask you for your credit card information for automatically payment for your stay.
For bookings via our online booking system or personal inquiry we reserve the right to withdraw half of the total price for your stay.
For bookings via our online booking system or personal inquiry made later than 14 days before arrival, we reserve the right to withdraw the total price for your stay.
Credit card payments
Corporate cards issued within or outside the EU/EEA and private payment cards issued outside the EU/EEA and AMEX will be subject to a payment fee. The fee rate depends on the type of payment card as well as the issuing country,
Cancellation of booked stay
You have the right to cancel your booking up to 14 days before time of arrival, however we do charge an administrations fee of 250 DKK.
We reserve our rights to charge half of the total price for your stay when cancellation is made later than 14 days before time of arrival.
When cancellations are made later than one week before time of arrival (Until 12 pm), the right to get your money back forfeits. However, if you have booked directly with us by telephone, by email or via our own online booking system, you will be given the option to move your booking to another period within the same year before 31.12. If the reservation is moved to a more expensive period, the difference is charged, whereas if the reservation is moved to a cheaper period, the difference is not refunded. No refund if shortening of reservation/earlier departure than booked. Cancellations only in writing to info@randboldalcamping.dk
Registration of information.
Randbøldal Camping ApS registers your name, your address, your email address and other information in connection with the acquisition in its customer list. The Information is not divulged, but Randbøldal Camping registration is kept for 5 years. As a guest at Randbøldal Camping ApS you have the right to claim your information deleted at any time, unless there are regulatory requirements that prevent this.
When paying by credit card the registration happens via a secure server, where the information is encrypted, before being sent over the Internet.
ComplaintsComplaints about the booking process or the booking must be done within a reasonable time after you discovered the defect or should have discovered the error by looking through your information. Your complaints must be in writing.
Complaints about the product (stay) must be done within 12 hours from your time of arrival, so Randbøldal Camping ApS can address the problem.
When Randbøldal Camping ApS receives a complaint about a product, the complaint will be processed as soon as possible. Randbøldal Camping ApS will decide whether the product received to be refund, exchanged or whether to compensate.
Lost and found
Lost items are kept for 30 days from departure. After the 30 days, items will be given to secondhand shops. It is the guest’s responsibility to contact us regarding lost items. If we are going to send the lost items, the guest must pay for shipping costs.
Terms and conditions may not be copied og used in any way without prior written agreement from Randbøldal Camping ApS
Randbøldal Camping ApS, Dalen 9, 7183 Randbøl. CVR: 14409297
www.randboldalcamping.dk
info@randboldalcamping.dk
Tlf.: 7588 3575
Bank: Reg Nr. 9815 konto: 4567 078782
IBAN: DK5398154567078782
SWIFT: SPNODK 22
Payment methods
Contact information
Randbøldal Camping
Dalen 9
7183 Randbøl
Tel.: 75883575
Mail: info@randboldalcamping.dk
Open all year
Enjoy your family time at Randbøldal Camping – the perfect place to spend a wonderful holiday or weekend. We are located in the heart of Denmark’s most beautiful nature.
Dalen 9
7183 Randbøl
Tel.: 75883575
Mail: info@randboldalcamping.dk
Open all year
Enjoy your family time at Randbøldal Camping – the perfect place to spend a wonderful holiday or weekend. We are located in the heart of Denmark’s most beautiful nature.
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